Terms and Conditions
Agreement between User and www.middletennesseeknifeworks.com
Welcome to www.middletennesseeknifeworks.com. The www.middletennesseeknifeworks.com
website (the "Site") is comprised of various web pages operated by Middle Tenn Solutions LLC
("Middle Tenn Solutions"). www.middletennesseeknifeworks.com is offered to you conditioned on
your acceptance without modification of the terms, conditions, and notices contained herein (the
"Terms"). Your use of www.middletennesseeknifeworks.com constitutes your agreement to all
such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.middletennesseeknifeworks.com is an E-Commerce Site.
The purpose of www.middletennesseeknifeworks.com is to offer a wide range of high-quality
knives and related products to enthusiasts, collectors, and professionals. The website features an
extensive selection of items for sale, including pocket knives, fixed-blade knives, and kitchen
cutlery. Additionally, it offers a variety of outdoor and survival tools, such as multi-tools, axes, and
machetes. Customers can also find knife accessories like sharpeners, sheaths, and storage
solutions. The site caters to various needs by providing products from well-known brands,
ensuring that customers have access to durable and reliable tools for any purpose.
Electronic Communications
Visiting www.middletennesseeknifeworks.com or sending emails to Middle Tenn Solutions
constitutes electronic communications. You consent to receive electronic communications and you
agree that all agreements, notices, disclosures and other communications that we provide to you
electronically, via email and on the Site, satisfy any legal requirement that such communications be
in writing.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and
password and for restricting access to your computer, and you agree to accept responsibility for
all activities that occur under your account or password. You may not assign or otherwise transfer
your account to any other person or entity. You acknowledge that Middle Tenn Solutions is not
responsible for third party access to your account that results from theft or misappropriation of
your account. Middle Tenn Solutions and its associates reserve the right to refuse or cancel
service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
Middle Tenn Solutions does not knowingly collect, either online or offline, personal information
from persons under the age of thirteen. If you are under 18, you may use
www.middletennesseeknifeworks.com only with permission of a parent or guardian.
Cancellation/Refund Policy
Return of Merchandise
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Non-defective merchandise can only be returned at our discretion and will incur a 25% restocking
fee. Prior approval is required before returning any item. This policy applies only to merchandise
received in its original condition within 30 days of the shipping/pick-up date. Items received after
30 days will be assessed at our discretion. Any credit will be applied to the original payment
method.
U.S.A. Customers
Please contact us to arrange the return or replacement of damaged or defective merchandise. An
RMA number is required for any item returned to Middle Tennessee Knife Works.
International Customers
Please contact us to arrange the return or replacement of damaged or defective merchandise. All
returns must be received within 30 days of the invoice date.
Warranty Returns
U.S.A. Customers
For information regarding the return of broken or defective items covered under factory warranty,
please call (813) 947-0444. We are happy to assist, although some manufacturers require the
consumer to send damaged items directly to them.
International Customers
For information regarding the return of broken or defective items covered under factory warranty,
please email us. We are happy to assist, although some manufacturers require the consumer to
send damaged items directly to them.
Restocking Fee
Non-defective merchandise returned for any reason will incur a 25% restocking fee. This policy
applies only to merchandise returned in its original condition within 30 days of the invoice date.
Items received after 30 days will be assessed at our discretion.
Links to Third Party Sites/Third Party Services
www.middletennesseeknifeworks.com may contain links to other websites ("Linked Sites"). The
Linked Sites are not under the control of Middle Tenn Solutions and Middle Tenn Solutions is not
responsible for the contents of any Linked Site, including without limitation any link contained in a
Linked Site, or any changes or updates to a Linked Site. Middle Tenn Solutions is providing these
links to you only as a convenience, and the inclusion of any link does not imply endorsement by
Middle Tenn Solutions of the site or any association with its operators.
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Certain services made available via www.middletennesseeknifeworks.com are delivered by third
party sites and organizations. By using any product, service or functionality originating from the
www.middletennesseeknifeworks.com domain, you hereby acknowledge and consent that Middle
Tenn Solutions may share such information and data with any third party with whom Middle Tenn
Solutions has a contractual relationship to provide the requested product, service or functionality
on behalf of www.middletennesseeknifeworks.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use
www.middletennesseeknifeworks.com strictly in accordance with these terms of use. As a
condition of your use of the Site, you warrant to Middle Tenn Solutions that you will not use the
Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any
manner which could damage, disable, overburden, or impair the Site or interfere with any other
party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or
information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the
compilation thereof, and any software used on the Site, is the property of Middle Tenn Solutions
or its suppliers and protected by copyright and other laws that protect intellectual property and
proprietary rights. You agree to observe and abide by all copyright and other proprietary notices,
legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create
derivative works, or in any way exploit any of the content, in whole or in part, found on the Site.
Middle Tenn Solutions content is not for resale. Your use of the Site does not entitle you to make
any unauthorized use of any protected content, and in particular you will not delete or alter any
proprietary rights or attribution notices in any content. You will use protected content solely for
your personal use, and will make no other use of the content without the express written
permission of Middle Tenn Solutions and the copyright owner. You agree that you do not acquire
any ownership rights in any protected content. We do not grant you any licenses, express or
implied, to the intellectual property of Middle Tenn Solutions or our licensors except as expressly
authorized by these Terms.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities,
personal web pages, calendars, and/or other message or communication facilities designed to
enable you to communicate with the public at large or with a group (collectively, "Communication
Services"). You agree to use the Communication Services only to post, send and receive messages
and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service,
you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as
rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any
inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material
or information; upload files that contain software or other material protected by intellectual
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property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or
have received all necessary consents; upload files that contain viruses, corrupted files, or any other
similar software or programs that may damage the operation of another's computer; advertise or
offer to sell or buy any goods or services for any business purpose, unless such Communication
Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes
or chain letters; download any file posted by another user of a Communication Service that you
know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete
any author attributions, legal or other proper notices or proprietary designations or labels of the
origin or source of software or other material contained in a file that is uploaded; restrict or inhibit
any other user from using and enjoying the Communication Services; violate any code of conduct
or other guidelines which may be applicable for any particular Communication Service; harvest or
otherwise collect information about others, including e-mail addresses, without their consent;
violate any applicable laws or regulations.
Middle Tenn Solutions has no obligation to monitor the Communication Services. However,
Middle Tenn Solutions reserves the right to review materials posted to a Communication Service
and to remove any materials in its sole discretion. Middle Tenn Solutions reserves the right to
terminate your access to any or all of the Communication Services at any time without notice for
any reason whatsoever.
Middle Tenn Solutions reserves the right at all times to disclose any information as necessary to
satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to
post or to remove any information or materials, in whole or in part, in Middle Tenn Solutions's sole
discretion.
Always use caution when giving out any personally identifying information about yourself or your
children in any Communication Service. Middle Tenn Solutions does not control or endorse the
content, messages or information found in any Communication Service and, therefore, Middle
Tenn Solutions specifically disclaims any liability with regard to the Communication Services and
any actions resulting from your participation in any Communication Service. Managers and hosts
are not authorized Middle Tenn Solutions spokespersons, and their views do not necessarily
reflect those of Middle Tenn Solutions.
Materials uploaded to a Communication Service may be subject to posted limitations on usage,
reproduction and/or dissemination. You are responsible for adhering to such limitations if you
upload the materials.
Materials Provided to www.middletennesseeknifeworks.com or Posted on Any Middle
Tenn Solutions Web Page
Middle Tenn Solutions does not claim ownership of the materials you provide to
www.middletennesseeknifeworks.com (including feedback and suggestions) or post, upload, input
or submit to any Middle Tenn Solutions Site or our associated services (collectively
"Submissions"). However, by posting, uploading, inputting, providing or submitting your
Submission you are granting Middle Tenn Solutions, our affiliated companies and necessary
sublicensees permission to use your Submission in connection with the operation of their Internet
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businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display,
publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your
name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein.
Middle Tenn Solutions is under no obligation to post or use any Submission you may provide and
may remove any Submission at any time in Middle Tenn Solutions's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and
represent that you own or otherwise control all of the rights to your Submission as described in this
section including, without limitation, all the rights necessary for you to provide, post, upload, input
or submit the Submissions.
Third Party Accounts
You will be able to connect your Middle Tenn Solutions account to third party accounts. By
connecting your Middle Tenn Solutions account to your third party account, you acknowledge and
agree that you are consenting to the continuous release of information about you to others (in
accordance with your privacy settings on those third party sites). If you do not want information
about you to be shared in this manner, do not use this feature.
International Users
The Service is controlled, operated and administered by Middle Tenn Solutions from our offices
within the USA. If you access the Service from a location outside the USA, you are responsible
for compliance with all local laws. You agree that you will not use the Middle Tenn Solutions
Content accessed through www.middletennesseeknifeworks.com in any country or in any manner
prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Middle Tenn Solutions, its officers, directors,
employees, agents and third parties, for any losses, costs, liabilities and expenses (including
reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or
services, any user postings made by you, your violation of any terms of this Agreement or your
violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.
Middle Tenn Solutions reserves the right, at its own cost, to assume the exclusive defense and
control of any matter otherwise subject to indemnification by you, in which event you will fully
cooperate with Middle Tenn Solutions in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or
concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or
otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved
only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single
neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration
service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's
award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the
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event that any legal or equitable action, proceeding or arbitration arises out of or concerns these
Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable
attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and
Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or
indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree
that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The
entire dispute, including the scope and enforceability of this arbitration provision shall be
determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms
and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class
arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE
THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S
INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY
PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH
AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE
OTHER. Further, unless both you and Middle Tenn Solutions agree otherwise, the arbitrator may
not consolidate more than one person's claims, and may not otherwise preside over any form of a
representative or class proceeding.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR
AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR
TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE
INFORMATION HEREIN. MIDDLE TENN SOLUTIONS LLC AND/OR ITS SUPPLIERS
MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
MIDDLE TENN SOLUTIONS LLC AND/OR ITS SUPPLIERS MAKE NO
REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY,
TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS,
SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY
PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL
SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED
GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF
ANY KIND. MIDDLE TENN SOLUTIONS LLC AND/OR ITS SUPPLIERS HEREBY
DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS
INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS,
INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT
SHALL MIDDLE TENN SOLUTIONS LLC AND/OR ITS SUPPLIERS BE LIABLE FOR
ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL
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DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF
OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE,
WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE
PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY
INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS
OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF
THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE, EVEN IF MIDDLE TENN SOLUTIONS LLC OR ANY OF
ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED
WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE,
YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
Middle Tenn Solutions reserves the right, in its sole discretion, to terminate your access to the Site
and the related services or any portion thereof at any time, without notice. To the maximum extent
permitted by law, this agreement is governed by the laws of the State of Tennessee and you
hereby consent to the exclusive jurisdiction and venue of courts in Tennessee in all disputes arising
out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does
not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between
you and Middle Tenn Solutions as a result of this agreement or use of the Site. Middle Tenn
Solutions's performance of this agreement is subject to existing laws and legal process, and nothing
contained in this agreement is in derogation of Middle Tenn Solutions's right to comply with
governmental, court and law enforcement requests or requirements relating to your use of the Site
or information provided to or gathered by Middle Tenn Solutions with respect to such use. If any
part of this agreement is determined to be invalid or unenforceable pursuant to applicable law
including, but not limited to, the warranty disclaimers and liability limitations set forth above, then
the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision
that most closely matches the intent of the original provision and the remainder of the agreement
shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user
and Middle Tenn Solutions with respect to the Site and it supersedes all prior or contemporaneous
communications and proposals, whether electronic, oral or written, between the user and Middle
Tenn Solutions with respect to the Site. A printed version of this agreement and of any notice given
in electronic form shall be admissible in judicial or administrative proceedings based upon or
relating to this agreement to the same extent and subject to the same conditions as other business
documents and records originally generated and maintained in printed form. It is the express wish
to the parties that this agreement and all related documents be written in English.
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Changes to Terms
Middle Tenn Solutions reserves the right, in its sole discretion, to change the Terms under which
www.middletennesseeknifeworks.com is offered. The most current version of the Terms will
supersede all previous versions. Middle Tenn Solutions encourages you to periodically review the
Terms to stay informed of our updates.
Contact Us
Middle Tenn Solutions welcomes your questions or comments regarding the Terms:
Middle Tenn Solutions LLC
528 Burchell Lane
Columbia, Tennessee 38401
Email Address:
Josh@middletennsolutions.com
Telephone number:
8139470444
Effective as of June 01, 2024
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